Before we all get out of here for the long weekend, we just wanted to say Happy Thanksgiving to all of our clients and their families!
Make sure to get plenty of sleep after all of that turkey!
And make sure to watch all the great football games this sunday!
Wednesday, November 24, 2010
Friday, October 1, 2010
Inter-Insurance Agency: Our Claims Department
Our Claims Department works with your Account Representative to assist you with the filing of your claim and will continue to work closely with you until it is settled.
Any questions regarding your claim or for assistance can be directed to our Claims Manager, Gina Gorry in our Bellerose Office at: 516-352-7500 during regular office hours
or can be filed by fax at 1-516-437-0435
or after business hours at 1-516-384-3187
or by email: claims@interinsurance.com
You may also wish to file your claim directly with some of our Carriers by calling
their 24 hour-7 days a week “Claim Hotlines”.
* Harleysville- Worcester Insurance Group Call: 1-800-892-8877
* Utica National Insurance Group Call: 1-800-456-4556
* Utica First Insurance Company Call: 1-315-736-8211
* Progressive Insurance Company Call: 1-800-274-4499
* Travelers Company Call: 1-800-CLAIM33
* New York State Insurance Fund Web: www.nysif.com
Here are a few tips on handling certain claims situations that you may be faced with:
AUTOMOBILE ACCIDENTS:
WHAT TO DO IF YOU HAVE AN ACCIDENT:
* STOP...do not leave the scene of any accident.
* Call police and, if necessary call for medical assistance. Keep a record of the police report number.
* Get names and addresses of all persons involved and license numbers of all drivers involved.
* Get description and registration numbers of all cars involved.
* Get names and addresses of all occupants and at least two witnesses.
* Diagram the accident showing all cars involved.
* Do not assign or accept blame for accident.
* Make an immediate report to your insurance agent.
* If physically unable to follow above procedures, ask the police, a family member or friend to call
WHAT TO DO IF YOU HAVE A PROPERTY CLAIM:
WATER DAMAGE
Water can severely damage many different materials. The harmful effect of water is can be reduced by prompt and wise action. Some procedures are obvious; others require foresight and some experience.
DO..
* Remove as much excess water as possible by moping, blotting or by using a water-shop vacuum.
* Wipe water from wood furniture after removal of lamps and tabletop items.
* Remove and prop up wet upholstery cushions for even drying.
* Place aluminum foil, china saucers or wood blocks between furniture legs and wet carpeting.
* Turn on Air Conditioning for maximum drying in summer, open windows to speed drying during
* Open drawers and cabinet doors for complete drying.
* Remove valuable oil paintings and art objects to a safe place.
* Punch small holes in sagging ceilings to relieve the pressure and weight of any trapped water.
* Open any suitcases and luggage to dry, in sunlight if possible.
Do Not....
* Leave wet fabrics in place: dry these as soon as possible. Hang furs and leather goods to dry separately at room temperature.
* Leave books, magazines or other colored items on carpets or floors.
* Use your household vacuum to remove water.
* Use TV's or other electric appliances while standing on wet carpet or floors, especially not on wet concrete floors.
* Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water.
FIRE AND SMOKE DAMAGE
After fire damage, it is natural to want to clean a building and its contents. Timely action can be a great help but incorrect or delayed actions can jeopardize or seriously effect cleaning or restoration.
Do....
* Clean and protect chrome trim on kitchen appliances with a light coating of oil.
* Blow off or brush-vacuum loose smoke particles from upholstery, drapery and carpet.
* Open windows for ventilation.
* Remove Family members and pets to a safer place.
* Change any furnace air filters.
* Empty any spoiled foods from the freezer and refrigerator completely if electricity is off, and prop doors open with a rolled towel or newspaper to prevent mold and mildew from forming.
* Clean and protect smoked bathroom faucets, tub fittings and towel bars with light coating of oil.
* Pour a little auto antifreeze in toilet bowls, to prevent freezing if heat is off in winter.
* Wash plants with water on both sides of leaves (water softener helps).
* Call plumber to drain heating system as soon as possible if heat is off in winter.
Do Not...
* Wipe or attempt to wash walls, ceilings or other absorbent surfaces.
* Use upholstered furniture if it can be avoided.
* Use exposed food items, or canned goods that have been subjected to excessive heat.
* Use TVs. stereos, or electrical appliances until cleaned and checked. Send smoked garments to an ordinary dry cleaner. Improper cleaning
SOOT (FURNACE) DAMAGE (“PUFF BACKS”)
Although smoke and soot may seem to be identical, experienced professionals recognize the important differences and appropriate emergency action can help in restoring walls and furnishings damaged by soot. Incorrect actions can make restoration more difficult and could greatly delay your "return to normal." These Emergency Tips can increase the chances for prompt and successful restoration.
Do...
* Change furnace filter.
* Cover upholstery with clean sheets before use.
* Blow off or brush-vacuum loose soot particles from upholstery, drapes and carpeting
* Tape doubled pieces of cheesecloth over any air registers with masking tape.
Do Not....
* Attempt to clean walls or ceilings.
* Use do-it-yourself, home carpet or upholstery cleaners.
GENERAL LIABILITY CLAIMS:
While the facts and circumstances are fresh in the minds of all concerned, an incident report should be filled out and submitted as soon as possible to the Insurance Department. Please note any relevant facts such as:
* Condition of the premises (was floor wet, something in the isle, spills etc).
* Name(s), telephone number, address of any witnesses.
* Any statements that the injured person has made regarding the incident.
* Injured person's physical state (include where they appeared to be injured)
No discussions, offers or admissions by the Insured(s) can be allowed as this may compromise the claim inquiry and investigation process.
It is imperative that the Insurance Carrier and our Office be contacted immediately and also that the Incident Report be prepared and faxed to us as soon as possible so that a notification can be filed as a “first report” with the Insurance Company. A picture is worth its weight in gold, especially if it will refute the allegations of the other party. We suggest that the involved persons try to take pictures of the accident/incident scene with a disposable camera and send this along with the report for the Insurance Company to use in their investigation as well.
Any questions regarding your claim or for assistance can be directed to our Claims Manager, Gina Gorry in our Bellerose Office at: 516-352-7500 during regular office hours
or can be filed by fax at 1-516-437-0435
or after business hours at 1-516-384-3187
or by email: claims@interinsurance.com
You may also wish to file your claim directly with some of our Carriers by calling
their 24 hour-7 days a week “Claim Hotlines”.
* Harleysville- Worcester Insurance Group Call: 1-800-892-8877
* Utica National Insurance Group Call: 1-800-456-4556
* Utica First Insurance Company Call: 1-315-736-8211
* Progressive Insurance Company Call: 1-800-274-4499
* Travelers Company Call: 1-800-CLAIM33
* New York State Insurance Fund Web: www.nysif.com
Here are a few tips on handling certain claims situations that you may be faced with:
AUTOMOBILE ACCIDENTS:
WHAT TO DO IF YOU HAVE AN ACCIDENT:
* STOP...do not leave the scene of any accident.
* Call police and, if necessary call for medical assistance. Keep a record of the police report number.
* Get names and addresses of all persons involved and license numbers of all drivers involved.
* Get description and registration numbers of all cars involved.
* Get names and addresses of all occupants and at least two witnesses.
* Diagram the accident showing all cars involved.
* Do not assign or accept blame for accident.
* Make an immediate report to your insurance agent.
* If physically unable to follow above procedures, ask the police, a family member or friend to call
WHAT TO DO IF YOU HAVE A PROPERTY CLAIM:
WATER DAMAGE
Water can severely damage many different materials. The harmful effect of water is can be reduced by prompt and wise action. Some procedures are obvious; others require foresight and some experience.
DO..
* Remove as much excess water as possible by moping, blotting or by using a water-shop vacuum.
* Wipe water from wood furniture after removal of lamps and tabletop items.
* Remove and prop up wet upholstery cushions for even drying.
* Place aluminum foil, china saucers or wood blocks between furniture legs and wet carpeting.
* Turn on Air Conditioning for maximum drying in summer, open windows to speed drying during
* Open drawers and cabinet doors for complete drying.
* Remove valuable oil paintings and art objects to a safe place.
* Punch small holes in sagging ceilings to relieve the pressure and weight of any trapped water.
* Open any suitcases and luggage to dry, in sunlight if possible.
Do Not....
* Leave wet fabrics in place: dry these as soon as possible. Hang furs and leather goods to dry separately at room temperature.
* Leave books, magazines or other colored items on carpets or floors.
* Use your household vacuum to remove water.
* Use TV's or other electric appliances while standing on wet carpet or floors, especially not on wet concrete floors.
* Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water.
FIRE AND SMOKE DAMAGE
After fire damage, it is natural to want to clean a building and its contents. Timely action can be a great help but incorrect or delayed actions can jeopardize or seriously effect cleaning or restoration.
Do....
* Clean and protect chrome trim on kitchen appliances with a light coating of oil.
* Blow off or brush-vacuum loose smoke particles from upholstery, drapery and carpet.
* Open windows for ventilation.
* Remove Family members and pets to a safer place.
* Change any furnace air filters.
* Empty any spoiled foods from the freezer and refrigerator completely if electricity is off, and prop doors open with a rolled towel or newspaper to prevent mold and mildew from forming.
* Clean and protect smoked bathroom faucets, tub fittings and towel bars with light coating of oil.
* Pour a little auto antifreeze in toilet bowls, to prevent freezing if heat is off in winter.
* Wash plants with water on both sides of leaves (water softener helps).
* Call plumber to drain heating system as soon as possible if heat is off in winter.
Do Not...
* Wipe or attempt to wash walls, ceilings or other absorbent surfaces.
* Use upholstered furniture if it can be avoided.
* Use exposed food items, or canned goods that have been subjected to excessive heat.
* Use TVs. stereos, or electrical appliances until cleaned and checked. Send smoked garments to an ordinary dry cleaner. Improper cleaning
SOOT (FURNACE) DAMAGE (“PUFF BACKS”)
Although smoke and soot may seem to be identical, experienced professionals recognize the important differences and appropriate emergency action can help in restoring walls and furnishings damaged by soot. Incorrect actions can make restoration more difficult and could greatly delay your "return to normal." These Emergency Tips can increase the chances for prompt and successful restoration.
Do...
* Change furnace filter.
* Cover upholstery with clean sheets before use.
* Blow off or brush-vacuum loose soot particles from upholstery, drapes and carpeting
* Tape doubled pieces of cheesecloth over any air registers with masking tape.
Do Not....
* Attempt to clean walls or ceilings.
* Use do-it-yourself, home carpet or upholstery cleaners.
GENERAL LIABILITY CLAIMS:
While the facts and circumstances are fresh in the minds of all concerned, an incident report should be filled out and submitted as soon as possible to the Insurance Department. Please note any relevant facts such as:
* Condition of the premises (was floor wet, something in the isle, spills etc).
* Name(s), telephone number, address of any witnesses.
* Any statements that the injured person has made regarding the incident.
* Injured person's physical state (include where they appeared to be injured)
No discussions, offers or admissions by the Insured(s) can be allowed as this may compromise the claim inquiry and investigation process.
It is imperative that the Insurance Carrier and our Office be contacted immediately and also that the Incident Report be prepared and faxed to us as soon as possible so that a notification can be filed as a “first report” with the Insurance Company. A picture is worth its weight in gold, especially if it will refute the allegations of the other party. We suggest that the involved persons try to take pictures of the accident/incident scene with a disposable camera and send this along with the report for the Insurance Company to use in their investigation as well.
Inter-Insurance Agency: Our Specialties
Inter-Insurance Agency has been servicing your insurance needs for years. We are built on the principles of providing superior customer service and quality insurance solutions for our customers. As an independent agent, we work with select insurance companies that have proven their performance over the years.
We are dedicated to getting you the best insurance products and services available today to protect you, your family, and your business.
Personal Insurance
* Auto
* Home
* Renters
* Umbrella
* Watercraft
* Motorhomes
* Scheduled Property (Inland Marine)
* Motorcycle
Commercial Insurance
* Contractors
* Manufacturers
* Retail
* Wholesale
* Professional Offices
* Restaurants
* Garage & Repair
* Delivery Services
* Day Care
Specialty Programs
* Japanese Restaurant
* Speciality Products Facilities
* Lender's Single Interest
* Gap Insurance
* Residual Value Insurance
* Contingent Liability
* Warranty Programs and Product Enhancements
* Excess Wear and Tear Program
We are dedicated to getting you the best insurance products and services available today to protect you, your family, and your business.
Personal Insurance
* Auto
* Home
* Renters
* Umbrella
* Watercraft
* Motorhomes
* Scheduled Property (Inland Marine)
* Motorcycle
Commercial Insurance
* Contractors
* Manufacturers
* Retail
* Wholesale
* Professional Offices
* Restaurants
* Garage & Repair
* Delivery Services
* Day Care
Specialty Programs
* Japanese Restaurant
* Speciality Products Facilities
* Lender's Single Interest
* Gap Insurance
* Residual Value Insurance
* Contingent Liability
* Warranty Programs and Product Enhancements
* Excess Wear and Tear Program
Inter-Insurance Agency: Our History
Our History
In the late 1950s, brothers Donald and George Derham then claims supervisors at Allstate and Royal insurance companies - started their own insurance brokerage. In 1962, Don Derham became an agent of the State Farm companies. His business quickly grew from the first dollar to a $10,000,000 agency with the simple philosophy of treating his clients in a professional, but neighborly manner.
In May of 1993, Don's son Don Derham, Jr. started the Inter-Insurance Agency brokerage operation to broaden their business and better serve their existing clients who wished to purchase insurance products outside of the State Farm Agency system.
In November of 1996, Don Jr. opened the Manhattan office of Inter-Insurance Agency. To assist the agency with managing their growth, Don Jr. brought on Chinh Nguyen as its manager focusing on its diverse clientele. Chinh is fluent in 3 languages: English, Japanese and Vietnamese. A year later, Socorro Sanchez joined the Manhattan office as office manager, and works closely on the agency efforts in the Phillipino market.
On February 14, 1998, Donald Derham passed away and the agency portion of Inter-Insurance Agency was opened. In the following year, the agency established its commercial division as part of its continued growth and vision to become a full service wholesale brokerage and underwriting facility, including policy issuance and risk management services.
In the June of 2000, Rollin Becker joined Inter Insurance to spearhead the captive agency marketing effort as well as maintaining relations with our premier direct market. Rollin had a 20 year successful career at State Farm in Mineola. New York.
July of 2001 concluded a five-year project in the development of an offshore Agency-Owned Insurance Captive, The International Underwriting Insurance Company of Barbados. This Captive aims to target writing specific-high quality risks. The program is still under development through outside consultants and reinsurance experts whose purpose is to continue to cultivate a relationship and work with Insurance Carriers and Reinsurers for Program business opportunities.
In October 2003, Yas Kusuyama, Senior Underwriter of Specialty Programs came to Inter Insurance. His primary responsibilities includes developing and expanding the commercial lines division s specialty insurance programs, including our most recent one: The Japanese Restaurant Purchasing Group.
An administration company, JRPG Administrators, Inc. was formed for the business development and daily operation of the Japanese Restaurant Purchasing Group and other similar business and niche program administration opportunities.
Also in October 2002, Tom Cirrincione joined Inter Insurance from HRH as Senior Vice President in charge of the Wholesale brokerage and Specialty programs. Tom brought over various specialty programs and is a national expert in Contingent and Excess Coverage.
Inter Insurance became the runnoff manager of a defunct coverholder and has successful re underwrote this book of business. It is currently a correspondent for the Underwriters at Lloyds. It has specific underwriting skills in Commercial Physical Damage, Motor Truck Cargo, Contractors Equipment Floaters, Garage Keepers Legal Liability and Ocean Marine Coverage.
The Agency s commercial division will continue to focus on development of standard and specialty programs through retail agents. Its main focus is to develop an underwriting culture for all its retail partners.
Association Mamberships
We are proud members of the following insurance and business associations: IIAA, IIANY, PIA, Society of CPCU, Society of CIC, Target Markets Program Administrators Association, Group 500 of Independent Agents, Nihon Restaurant Association of America.
In the late 1950s, brothers Donald and George Derham then claims supervisors at Allstate and Royal insurance companies - started their own insurance brokerage. In 1962, Don Derham became an agent of the State Farm companies. His business quickly grew from the first dollar to a $10,000,000 agency with the simple philosophy of treating his clients in a professional, but neighborly manner.
In May of 1993, Don's son Don Derham, Jr. started the Inter-Insurance Agency brokerage operation to broaden their business and better serve their existing clients who wished to purchase insurance products outside of the State Farm Agency system.
In November of 1996, Don Jr. opened the Manhattan office of Inter-Insurance Agency. To assist the agency with managing their growth, Don Jr. brought on Chinh Nguyen as its manager focusing on its diverse clientele. Chinh is fluent in 3 languages: English, Japanese and Vietnamese. A year later, Socorro Sanchez joined the Manhattan office as office manager, and works closely on the agency efforts in the Phillipino market.
On February 14, 1998, Donald Derham passed away and the agency portion of Inter-Insurance Agency was opened. In the following year, the agency established its commercial division as part of its continued growth and vision to become a full service wholesale brokerage and underwriting facility, including policy issuance and risk management services.
In the June of 2000, Rollin Becker joined Inter Insurance to spearhead the captive agency marketing effort as well as maintaining relations with our premier direct market. Rollin had a 20 year successful career at State Farm in Mineola. New York.
July of 2001 concluded a five-year project in the development of an offshore Agency-Owned Insurance Captive, The International Underwriting Insurance Company of Barbados. This Captive aims to target writing specific-high quality risks. The program is still under development through outside consultants and reinsurance experts whose purpose is to continue to cultivate a relationship and work with Insurance Carriers and Reinsurers for Program business opportunities.
In October 2003, Yas Kusuyama, Senior Underwriter of Specialty Programs came to Inter Insurance. His primary responsibilities includes developing and expanding the commercial lines division s specialty insurance programs, including our most recent one: The Japanese Restaurant Purchasing Group.
An administration company, JRPG Administrators, Inc. was formed for the business development and daily operation of the Japanese Restaurant Purchasing Group and other similar business and niche program administration opportunities.
Also in October 2002, Tom Cirrincione joined Inter Insurance from HRH as Senior Vice President in charge of the Wholesale brokerage and Specialty programs. Tom brought over various specialty programs and is a national expert in Contingent and Excess Coverage.
Inter Insurance became the runnoff manager of a defunct coverholder and has successful re underwrote this book of business. It is currently a correspondent for the Underwriters at Lloyds. It has specific underwriting skills in Commercial Physical Damage, Motor Truck Cargo, Contractors Equipment Floaters, Garage Keepers Legal Liability and Ocean Marine Coverage.
The Agency s commercial division will continue to focus on development of standard and specialty programs through retail agents. Its main focus is to develop an underwriting culture for all its retail partners.
Association Mamberships
We are proud members of the following insurance and business associations: IIAA, IIANY, PIA, Society of CPCU, Society of CIC, Target Markets Program Administrators Association, Group 500 of Independent Agents, Nihon Restaurant Association of America.
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